The benefits of knowledge sharing in any organisation are unquestionable. According to Jay Liebovitz knowledge sharing not only improves innovation in the organisation but also increases knowledge retention and people retention.
Benefits of knowledge sharing don’t convince everybody but in today’s very competitive world implementing knowledge sharing is one of the best, simplest and most effective ways to grow the business, improve performance and cost-effectiveness.
However, it is sometimes important to remember what is the most important for individuals in the organisations. Whether this is their strong position in the organisation and their own benefits and success or the success of the whole organisation and benefits for everybody. Some time ago I heard very interesting sentence that says “everybody sharing knowledge is better that everybody is looking for a job”.
Organisational knowledge sharing success cycle shows how everybody can benefit from knowledge sharing. It represents win-win-win situation. Customers win because the employees have more knowledge and therefore create better products and are more efficient which means products are cheaper for the customers. Company wins because customers are happy because of the quality and costs and therefore come back for more products or services. Employees win because their knowledge and skills are more attractive in the job market and they can earn more money whether in this organisation or somewhere else.
Organisational knowledge sharing success cycle is very easy to understand by everybody and I hope it will help to convince people that are still not convince that sharing knowledge can bring benefits.